Privacy Policy
We are committed to protecting your personal data. This policy explains what we collect, how we use it and your rights.
Data we collect
We collect information you give us when you book or contact us. This may include your name, email address, phone number, vehicle registration, and payment details. We also collect technical data such as IP address and browser type when you use our website.
Booking information
We use your booking details to process and manage your reservation, send confirmation and arrival instructions, and to communicate with you about your trip. We may share necessary details with our drivers or car park operators so they can perform the service. We retain booking records for as long as needed for legal, accounting or complaint-handling purposes.
Payment handling
Payment is processed by a secure third-party provider. We do not store your full card number. We may retain a reference to the transaction and the last few digits of the card for verification and refund purposes. Card details are handled in line with industry standards (e.g. PCI DSS where applicable).
Cookies
Our website uses cookies and similar technologies to work properly, remember your preferences and understand how the site is used. You can control cookies through your browser settings. Blocking certain cookies may affect how the site functions. We do not use cookies to track you for advertising in a way that identifies you personally without your consent.
Contact for data queries
You have rights in relation to your personal data, including the right to access, correct or request deletion of your data, and to object to or restrict certain processing. To exercise these rights or to ask any question about how we use your data, contact us at info@scotpark.co.uk. We will respond within the time required by law. You may also have the right to complain to the Information Commissioner’s Office (ICO) if you are in the UK.
Updates
We may update this privacy policy from time to time. The current version will always be available on this page. We will notify you of significant changes where appropriate.